We are commited to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with the General Data Protection Regulation 2018). Any information that is stored is done so securely and responsibly.
Information We Collect
Information gathered on contact or enquiry forms is not saved or shared and only used to reply to your comments / enquiry.
We only collect information about you when you place an order. This will be:-
Your Email Address,
Your Billing And Delivery Address,
The order contents and the IP address of the machine used to place the order.
Why we keep information we collect:
The information is necessary to process your order correctly and is not shared with any third party, except to make online payments during the checkout process or where we are required to do so as stated below. Payment details are only requested in secure pages for online orders by the payment gateway provider (e.g PaymentSense) and are not stored by us.
How long we keep information we collect:
We are required under UK tax law to keep details of purchases for a minimum of 6 years after which time it will be destroyed.
We will not send you marketing media unless you agree to receive it, you can remove yourself from this mailing list at any time.
We may share your data with organisations such as : govermental bodies, regulators, law enforcement agencies, courts/tribunals and insurers only where we are required to do so, i.e
To comply with our legal obligations,
To exercise our legal rights (for example in court cases),
For the prevention, detection, investigation of crime or prosecution of offenders, and for the protection of our employees and customers.
You can check the information that we hold about you by emailing us. If you find any inaccuracies we will delete or correct it promptly.